State Farm® Insurance Agent Donna M Lavin

"Best insurance decision I ever made, was switching to Donna’s office! I’ve spoken with 3 agents from calling that location, and every call has been an extremely positive experience! I was with the Crystal Lake office, but had every bad experience possible. From being overcharged, lied to, and incredibly rude service, to being harassed every single time I talked with the main agent..over a review I didn't make. I kept needing to call and ask why things were different from what I was told, but I dreaded calling in. I was ready to switch companies it was so bad, and asked a trustworthy friend who his insurance was through. State Farm. lol. He told me about his flawless experiences from that office, and it sounded like what I would want in an insurance company. Ok, maybe I can switch branches?? Yes I can! WOW, what a difference!! Each agent has been incredibly kind, very knowledgable, and has answered my questions or fulfilled my requests beyond satisfaction. Reliable, consistent, quick, helpful, and very pleasant to deal with. What more could you ask for?!? If you're doubting your current company, looking for a better price, or even unhappy with the service from your local branch like I was.. At least give Donna’s office a call and see for yourself. Chances are, you’ll be VERY glad you did!"

"I worked with Donna and Agnes in transferring my auto and homeowners insurance to State Farm. They both provided outstanding service in addressing all of my questions to my satisfaction as well as communicating with me along the way. Highly recommend this agency for your insurance needs!"

"Is the best."

"The best in the business!"

"HIGHLY recommend! Excellent customer service!!!"

"Such a pleasure dealing with someone that cares and genuinely knows what she's speaking about Kudos Raquel thanks for the info."

"Had a wonderful experience here! The team was very responsive and answered all my questions! Racquel was very helpful! Thank you!"

"Always so personable and friendly , and the rates were great too!!!!"

"My family was in the Schaumburg area from out of state and needed some State Farm help. Donna didn't hesitate. She was extremely helpful, kind and generous with her time, even though we weren't her customers. We are extremely grateful. She is definitely "Like a Good Neighbor""

"This is the best insurance office I’ve worked with so far. The whole team is very kind and responsive. They also try to get you the best possible rate possible. I strongly recommend them."

"Donna is the best!"

"Donna is my agent for past 10+ years. She is the best agent in Schaumburg, very professional, kind and provides outstanding customer support. Highly recommend her."

"Great customer service. I've been a client of her for years. Highly recommend it."

"Donna is amazing! Great customer service!"

"Great location and even better staff. They always take time to help you out and know their business. Beata and Donna are outstanding. Thank you"

"Great Agents!!"

"My wife and I love Donna. She truly cares about her clients. She has 30yrs of experience and it’s super kind, professional and courteous. They are very few agent like her! Seriously people! She is that agent that everyone deserves."

"I love this office! Everyone is so friendly and they give me free candy!!"

"Donna and her staff are friendly and kind. They helped me save a ton of money!!!"